Privacy Policy
This privacy notice tells you what to expect us to do with your personal/company information.
Contact details
What information we collect, use, and why
Lawful bases and data protection rights
Where we get personal/company information from
How long we keep information
Who we share information with
How to complain
Contact details
info@littlebirdconsultancy.co.uk
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Credit reference information
Records of meetings and decisions
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal/company information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal/company information. You can request other information such as details about where we get personal/company information from and who we share personal/company information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal/company information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal/company information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal/company information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal/company data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal/company information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal/company information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
Processing personal/company data for direct marketing purposes which is directly related to a legitimate interest of the company.
Where we get personal/company information from
Directly from you
How long we keep information
We will retain your personal/company information for a period of three years unless you request otherwise. If you would like your information to be removed from our system please contact us at: info@littlebirdconsultancy.co.uk
Who we share personal/company information with
Professional or legal advisors
Professional consultants
How to complain
If you have any concerns about our use of your personal/company data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
22 November 2024